Shipping policy
Voybella Shipping Policy
Welcome to Voybella! We are committed to providing you with high-quality nail care products and a seamless shopping experience.
Please find below our shipping policy, covering order processing, delivery, and other logistics details.
🚚 Order Processing Time
• Processing time: Orders are typically processed within 1-2 business days (excluding weekends and public holidays).
• Once your order is placed, you will receive a confirmation email. A shipping confirmation email with tracking details will follow once your order has been dispatched.
🌍 Shipping Destinations & Rates
UK Shipping:
• Standard Shipping (3-5 business days): £3.99 (Free for orders over £50)
• Express Shipping (1-2 business days): £6.99
We currently only serve the UK, if you need services in Europe or other countries, please contact our team.
📦 Order Tracking
All orders are shipped with a tracking number. You will receive a shipping confirmation email containing a tracking link, allowing you to monitor the status of your package.
If you have any concerns, don’t hesitate to reach out to us.
🔄 Shipping Delays
While we strive to ensure timely deliveries, certain circumstances may cause delays, such as:
• Peak shopping seasons or holidays
• Courier service disruptions
If your order has not arrived within the expected timeframe, please contact us at info@voybella.co.uk.
✅ Address Changes & Order Modifications
• If you need to make changes to your order (such as address updates or product changes), please contact us within 3 hours of placing your order.
• Once your order has been processed and shipped, we will be unable to make any modifications.
💌 Contact Us
For any shipping-related inquiries, please feel free to get in touch:
• Email --> info@voybella.co.uk
• Business Hours --> Monday to Friday (9:00 AM – 5:00 PM (UK time)
Thank you for choosing Voybella — empowering nail professionals and salons with premium products to elevate client experiences and drive business success.
The Voybella Team ✨